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Eco friendly furniture and homeware in Shanghai
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Deliveries
Our logistic staff will normablly deliver your goods to your house within 3-7days.
We will inform you beforehand the specific delivery time and date to you house.Also you can require an appointed time to a more convenient delivery time.
 
Standard delivery: Mon.-Fri.  9am-7pm
Weekend delivery: 9am-7pm
 
 
1.When will I receive my items?
If the items are in stock,we will delivery your items to your house between 3-7days from when you place your order.If the items are out of stock,we will delivery your items within 20days.
2.Can I track my order?
Yes,you can track your order status in “My orders” in our website when you sign in.
There are 5 order status: in producing, have finished the production, on the way to Shanghai, in SH ready for despatch, already delivery.
3.Can I change my delivery address?
No problem. If you need to change the address to another one, just contact us and we'll update your new address in time. You can do this at any time before your items are despatched for delivery in Shanghai, once in our warehouse. If your items have already been despatched, you may be charged for arranging redelivery.
4.How can I receive my goods?
Our logistic staff will delivery your goods to your house directly.Before you sign your name and pay the cash to our logistic staff,please confirm if your goods are ok. Some goods maybe need to be installed, if you would like,our staff will install them for you.
5.What happens if I am not able in there when my items are delivered?
if you are not able in there and can’t receive your goods when we deliver, you can let your neighbor or other people receive your goods and pay the cash.We aslo can rearrange delivery for you. Please contact us should you require assistance in re-scheduling your delivery.
 
 


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